AC Not Cooling Your Home? 12 Causes and How to Fix Each One

Calgary summers are getting hotter, and more homes than ever are installing AC. Many owners are new to AC troubleshooting, so it helps to know which problems you can fix yourself and which need professional attention.

Many AC problems can be resolved with simple homeowner checks, but not all. Knowing the difference is key.

Why is the AC Not Cooling Your Home?

The main reasons why the AC is not cooling your home are impeded airflow, thermostat settings, an electrical issue, a dirty or frozen evaporator coil, low refrigerant, or leaky ductwork.

Heat gain from sunlight won’t help, and neither will an undersized air conditioner or neglecting annual maintenance. Weather damage or strain may also be a factor in Calgary.

AC Not Cooling My Home

We look deeper into each of these reasons, starting with a few quick DIY checks and basic home maintenance, and then covering the problems that require a professional fix.


MAKE THE RIGHT HEATING & COOLING DECISIONS…

For over two decades, Alberta Mountain Air has helped Calgarians solve heating and cooling problems and maintain ideal comfort levels. Get in touch online for a quote.


Quick DIY Checks 

DIY checks are the place to start if your AC is not cooling your home. The following checks should take 5 minutes or less:

Thermostat Settings

  • Is the thermostat in the right mode (cooling)? If not, fix the settings.
  • Are the batteries dead? If so, change them.
  • Has the smart display frozen? If so, follow the hard reboot steps in the manual. Usually, you have to remove a smart thermostat from its power source, wait a few minutes, and then plug it back in. 
  • Is the thermostat in a shaded position or direct sunlight? It may need relocating if it has been poorly installed (a job for a professional).
Thermostat Settings

Blocked or Closed Vents and Registers

If furniture, rugs, or drapes are blocking vents or registers in your home, or the vents are very dirty, your central AC may not adequately cool some rooms.

Remove any obstructions that impede airflow to and from vents and registers, and ensure they’re clean to avoid airflow issues.

Also, don’t fall for the myth that closing vents in some lesser-used rooms will reduce the electricity bill. Closed vents do not save energy. Keep them open and unimpeded at all times.

Circuit Breaker, Disconnect Box, and Burnt Wiring 

A lack of power may prevent your AC from starting at all:

  • Check that the breaker hasn’t tripped: if so, flip the switch back to ON and see if that fixes the problem. If the breaker trips again, call an AC professional.
  • Check the disconnect box. This small box is a safety feature on the side of your home. Technicians use it to cut the power to the outdoor condenser unit when working on it. If it’s been turned off, turn it back on. 
  • If you see burned or damaged wiring, don’t take any chances; call a professional HVAC technician for electrical repairs.
Circuit Breaker

Airflow and Filter Problems (Home Fixes)

An AC may not cool your home properly due to other airflow problems:

Clogged Air Filters

HVAC filters need to be changed (or cleaned) regularly. Otherwise, they can clog and impede airflow, harming overall AC performance. This is the #1 reason for home AC problems, and it should be one of the first things to check.

Dust, dirt, pollen, pet hair, and other air particles can easily work their way into the filter. Keeping these impurities out of the HVAC system helps maintain indoor air quality.

Stick to a filter replacement schedule. It’s good to check monthly and change filters every 1-3 months (most frequently if pets or allergy sufferers are in the home).

Dirty Condenser Fins (Outdoor Unit)

The outside unit is the condenser, and it houses the compressor. The unit contains small fins that can become clogged with grass, leaves, dirt, or storm debris. This will impede airflow and can interfere with the smooth operation of your AC.

Dirty Condenser Fins

Check the unit from time to time and use a garden hose to clean it periodically. Don’t use high pressure, as it could damage the fins.

Cooling System Problems or Malfunctions (Call a Pro)

Now, we get to the deeper AC problems that require professional fixes.

Dirty or Frozen Evaporator Coils 

If the evaporator coil of your indoor unit is frozen, it points to a problem with airflow, low refrigerant, or a condensate line blockage.

If changing the filter doesn’t fix the issue, call a pro to check refrigerant levels and ensure the coil isn’t dirty (coils need regular cleaning, which is included in a standard tune-up).

A condensate line can usually be cleared with a white vinegar solution or a wet-dry vac, but it might be easier to call a pro for an AC tune-up while the problem is fixed.

Low Refrigerant

Refrigerant gas is central to the cooling cycle of air conditioners. If your AC unit’s refrigerant levels are low, either it was undercharged when it was installed or you have a refrigerant leak.

Refrigerant can be hazardous and must be handled only by licensed professionals. Any related problem is a job for a professional.

NOTE: Older systems using R-22 (Freon) should be replaced rather than recharged. Even units using Puron (R-410A) are increasingly being replaced with units using newer refrigerants, such as R-454B (marketed as Puron Advance) and R-32, due to their lower global warming potential.

Low Refrigerant

An Undersized Air Conditioner 

An undersized air conditioner will run constantly, but still not adequately cool your home. 

You might notice that rooms furthest from the AC unit struggle to keep cool. Ceiling fans can make life more comfortable, but the only way to truly resolve the problem is to install a new air conditioner.

TIP: Check with your HVAC professional about any federal or Alberta rebates and incentive programs if you need to upgrade your AC unit.

Neglect (Lack of Maintenance)

An AC unit that is not serviced regularly will eventually stop cooling your home. 

The benefits of annual AC maintenance are clear. Ideally, book a call in spring before the hottest weather begins. During a tune-up, your AC professional will:

  • Inspect and clean evaporator coils.
  • Clean condenser coils and fins.
  • Check refrigerant levels.
  • Inspect and tighten electrical connections.
  • Test capacitors and contactors.
  • Lubricate moving parts.
  • Check thermostat calibration and operation.
  • Inspect and clear the condensate drain line.
  • Check airflow and ductwork.
  • Replace or inspect the filter.
  • Test system startup, run, and shutdown cycles.
  • Check for unusual noises or vibrations.
  • Inspect the outdoor unit’s condensate drain, pad, and surrounding area.
Structural and Home-Related Causes

Structural and Home-Related Causes

Sometimes indoor cooling issues are related to the home itself.

Leaky Ductwork 

The ductwork in most Calgary homes is quite robust, supporting year-round heating and cooling.

If ducting is improperly installed or damaged, however, leaks can develop. Up to 30% of the cool air produced by your air conditioner is lost in the ductwork, and damage will increase the risk of warm air invading in summer.

Inspect the visible ductwork and seal any holes you find with tape, mastic, and insulation. For a more complete fix, call your AC professional and ask about duct cleaning and repairs.

Leaky Ductwork

Heat Gain from Sunlight 

If sunlight regularly streams through your home’s windows, it can reduce the cooling effect of your air conditioner. 

This is fairly obvious, but keeping the drapes or blinds closed during the day in rooms where the sun shines through will prevent this.

Weather damage

Calgary’s severe climate can affect your air conditioner, either damaging it or putting it under extra strain, impacting cooling performance:

  • The Chinooks: These warm winds cause a quick temperature spike in usually cooler months. The AC may have been idle for months, and when it’s expected to kick on, homeowners may find it isn’t working properly.
  • Hail damage to the condenser unit: Calgary is prone to hailstorms. Bent or damaged fins from hailstones reduce airflow. Always inspect the inside and around your outdoor unit after a storm.
Get Help with an Underperforming AC Unit

Get Help with an Underperforming AC Unit

The team of SAIT-certified HVAC professionals at Alberta Mountain Air has been helping Calgary homeowners make the right heating, cooling, and indoor air quality decisions for over two decades. If you’re considering your HVAC options, contact us online.

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