- Through our Contact Us form – https://albertamountainair.com/contact-us/
- Through our email – [email protected]
- By phone – (403) 236-4366
Information we collect
When you use our contact forms to contact us, we will save your email address and name and phone number for 1 month. This gives us time to answer your request. If we proceed with contacting you or performing work for you or you become a customer of Alberta Mountain Air, then we keep your name, email and phone if you are a current customer of ours or in correspondence with us. If you are no longer a customer of ours, then we will remove your name, contact email and phone number from our contact/mailing list.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you use our contact us form, we may ask for your contact information, including items such as name, phone and your email address.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you contact us on our website through the contact us form, we will maintain your Information for our records for 1 month unless you become a customer of ours OR unless and until you ask us to delete this information.
How we use your information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use your email address to send your order to you via a download link to your digital download purchase.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We do not share your data with anyone outside of our business. Our business name is 360 Web Firm and we are in Calgary Alberta Canada. Our Contact details are: [email protected] and phone is (403) 236-4366.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by using the methods below.
Changes to the Terms and Conditions of Use
Alberta Mountain Air may at any time, and at its sole discretion, modify these Privacy Policies, with or without notice. Such modifications will be effective immediately upon posting. You agree to review these Privacy Policies periodically and your continued use of our services following such modifications will indicate your acceptance of these modified Privacy Policies. If you do not agree to our Privacy Policies, please do not use our services anymore.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Alberta Mountain Air does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, do not hesitate to contact us.
Through our Contact Us form – https://albertamountainair.com/contact-us/
Through our email – [email protected]
By phone – (403) 236-4366