It’s important to always research your options before choosing a contractor to work with. Some people make the mistake of only checking a few customer reviews on one website, but you need to do a little more research than that.
Look at Customer Reviews on Several Sites
Check customer reviews from more than one reputable review website to get an idea of whether or not the HVAC contractor is good. You’ll also learn what their strengths are. They may be praised for showing up on time and working quickly. If customer service is important, look for reviews that emphasize a polite, friendly staff.
Also, check the HVAC company’s rating on the Better Business Bureau (BBB) and read some of the reviews there. The BBB is an organization where customers can file complaints and write reviews. Alberta Mountain Air Heating & Air Conditioning, serving the Calgary area, has an A+ rating on the BBB. Services we offer include maintenance, installation, repair and radon checks.
Check for Certifications
Certifications show that the contractor has the necessary skills to carry out heating and cooling services. You can dig deeper by asking the company for a picture of the certification to confirm with the certification agency if it’s real. Some companies also become factory-authorized dealers for brands, such as Carrier, Lennox, and Bryant. These cooling and heating system brands often require contractors to maintain a certain level of good customer service to maintain certification as an authorized dealer.
The Contractor Must Inspect Your Unit for an Estimate
HVAC contractors who give estimates over the phone without looking at your heating or cooling system aren’t trustworthy. Inspecting the unit is necessary for troubleshooting and calculating an accurate estimate. This holds true for replacements as well. The contractor needs to take measurements and inspect the insulation and duct system before knowing what your options are in replacements. Also, be skeptical if a contractor charges for an estimate. Most reputable HVAC companies provide free estimates.
Alberta Mountain Air Heating & Air Conditioning is a dependable HVAC contractor in the Calgary area that offers cooling, heating and radon services. Radon is one of the top causes behind cancer in Canada, and approximately 33% of Canadian homes screened for radon have damaging levels of this radioactive gas. For our heating and cooling services, we offer installation, repair, and maintenance. We have a satisfaction guarantee, certified technicians and 24/7 emergency repair services. Call us today to see how we can help.